Route Optimiser will help in the implementation process, but without your full commitment the process will not achieve the full potential benefits.
It should also be recognised that the decision to implement will often bring to light practices and operating methods that require immediate correction. This in itself may slow down the overall implementation process. However these changes will benefit the company in the long term even though it may have little short-term relevance to the scheduling process itself.
The company implementing Route Optimiser will normally appoint a Project Manager and DPS will work closely with them developing a formal Project Plan using one of the traditional Project Management products (see attached specimen Plan). Regular progress meetings will be held, itemising responsibilities for specific actions.
It is important that training is carried out in a suitable environment. It is recommended that at least initial training is carried out at DPS premises where interruptions can be kept to a minimum.
It should be noted that DPS are training in the use of a specialised form of scheduling product. Whilst the system does not require any specialist programming or database skills, a basic understanding of how to use a Windows PC is necessary. This will be explored at the initial project meetings.
The training of your scheduling personnel will normally be in the following form:Training of the above type is inclusive in our initial licence fee charge, however, all disbursements e.g. hotel, subsistence costs, etc. will either be arranged by the customer or charged for at cost.
Re-training of users or training of new staff after the initial implementation can be arranged at the current DPS rates.
Typically the implementation process for RO is short, the time taken often depending upon whether the application is for strategic or tactical usage.
In the case of strategic use, you can be up and running within a few days and will be confident and competent after about 3-4 weeks.
In the case of tactical usage, 4-6 weeks is more typical for larger implementations, but you can be up running in a few days if you only have a few vehicles.
The points, which may cause delay to the process, are:
The implementation time for the RO system is generally much shorter than with other scheduling systems because:
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